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Creating a coaching agreement is an integral part of establishing a structured environment in which both the ScrumMaster and the development team can thrive and succeed. As a Certified Scrum Professional – ScrumMaster (CSP-SM), you will often be required to use your knowledge and skills to develop a coaching agreement that facilitates an open, respectful, and productive collaboration on Scrum processes.
Let’s take a look at the key components that need to be included to create an effective coaching agreement:
Now let’s look at an illustrative example of how a CSP-SM might create a coaching agreement.
First, the ScrumMaster and the development team agree on the objectives of the coaching arrangement. Let’s say, the aim is to streamline the Scrum processes and improve the team’s velocity over the next quarter.
Next, they define the scope of the coaching. In this case, the ScrumMaster’s coaching will focus on effective backlog management and sprint planning.
Then, responsibilities are outlined. The ScrumMaster is responsible for providing necessary tools, techniques, knowledge, and regular coaching sessions. The team, on the other hand, commits to implementing the learnt practices and providing feedback on the process.
The duration of the engagement is also set, let’s say for the next three months. Milestones may be defined depending on the size of the project or team.
Finally, methods for feedback and evaluation are established. Perhaps the ScrumMaster will have a bi-weekly catch up with team members to check progress, and a feedback survey will be conducted at the end of the coaching duration to evaluate the success of the coaching engagement.
The following considerations should be taken into account for a coaching agreement to be effective:
In summary, creating a coaching agreement is a significant activity for a CSP-SM. It helps set the foundation for a successful working relationship, provides clarity about the expectations of both parties, and goes a long way in ensuring the effectiveness of Scrum implementation.
Answer: False
Explanation: A coaching agreement is fundamental in Scrum. It sets the expectations, boundaries, and goals of the coaching relationship, ensuring both parties understand what is expected.
Answer: The Scrum Master
Explanation: As a coach, it’s the Scrum Master’s responsibility to create a coaching agreement. However, they may certainly seek input from the team, product owner, and stakeholders.
Answer: True
Explanation: A coaching agreement does indeed outline the objectives, goals, and expected outcomes. It sets clear expectations for the coaching relationship.
Answer: Both the Scrum Master and coachee
Explanation: Both parties need to work together to set objectives and goals. This is to ensure that they have a mutual understanding of what they aim to accomplish.
Answer: True
Explanation: Components of a coaching agreement often include a meeting schedule with specific timelines, frequency, and duration, ensuring both parties are on the same page and commit to a plan.
Answer: False
Explanation: The coaching agreement can and should be revised as necessary. It’s a dynamic document that evolves with the learning and development needs of the coachee/team.
Answer: The coach will not share any coachee’s information without consent.
Explanation: Confidentiality is a key part of any coaching agreement. The coachee must trust that the coach will not share private information without permission.
Answer: True
Explanation: It’s important to define roles and responsibilities in a coaching agreement. This sets clear expectations and helps prevent misunderstandings.
Answer: Review and adjust the agreement
Explanation: If goals outlined in the coaching agreement are not being met, it’s critical to review and revise the agreement, adapting it to better suit the reality and needs of the coachee/team.
Answer: False
Explanation: It’s crucial to outline the measures of success in any coaching agreement. This allows both parties to know when objectives and goals have been met.
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