To pass the MS-100: Microsoft 365 Identity and Services exam, you will need to have a strong understanding of the concepts and technologies related to Microsoft 365 identity and services. Some of the specific requirements for passing this exam include:
- Knowledge of how to plan, deploy, and manage Microsoft 365 services, including Exchange Online, Skype for Business Online, and SharePoint Online.
- Understanding of identity management in Microsoft 365, including Azure Active Directory and related technologies such as Azure AD Connect and Azure AD Identity Protection.
- Familiarity with management tools such as the Microsoft 365 admin center, Exchange admin center, and Azure portal.
- Knowledge of how to configure and manage various features of Microsoft 365 services, such as email, calendar, and collaboration tools.
- Understanding of compliance and data governance in Microsoft 365, including data loss prevention, eDiscovery, and retention policies.
- Knowledge of how to troubleshoot and resolve issues related to Microsoft 365 services.
- Basic understanding of PowerShell and Graph API.
It is also recommended that you have practical experience working with Microsoft 365 services, as well as experience in an administrative role for an organization.
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Deploy and manage a Microsoft 365 tenant (15—20%)
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Plan and implement a Microsoft 365 tenant
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Monitor Microsoft 365 tenant health
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Plan and manage user identity and roles (30—35%)
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Plan identity synchronization
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design synchronization solutions for multitenant and multiforest scenarios
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evaluate whether objects should be synchronized, not synchronized, or created as cloud only
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identify which Azure Active Directory (AD) Connect features to enable, such as writeback and device synchronization
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identify synchronization pre-requisites, including connectivity method, permissions, and server requirements
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choose between Azure AD Connect and Azure AD Connect cloud sync
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plan user sign-in for Azure AD hybrid identities, including pass-through authentication, seamless, and SSO
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design synchronization solutions for multitenant and multiforest scenarios
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Implement and manage identity synchronization with Azure AD
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prepare for identity synchronization by using IdFix
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configure and manage directory synchronization by using Azure AD Connect cloud sync
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configure and manage directory synchronization by using Azure AD Connect
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configure Azure AD Connect object filters
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monitor synchronization by using Azure AD Connect Health
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troubleshoot Azure AD Connect synchronization
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prepare for identity synchronization by using IdFix
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Plan and manage Azure AD identities
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Plan and manage roles in Microsoft 365
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Manage access and authentication (20—25%)
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Plan and implement authentication
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choose an authentication method, including Windows Hello for Business, passwordless, and tokens
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implement and manage authentication methods [MS-100]
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implement and manage self-service password reset (SSPR)
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implement and manage Azure AD password protection
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configure and manage multi-factor authentication (MFA)
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investigate and resolve authentication issues
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choose an authentication method, including Windows Hello for Business, passwordless, and tokens
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Plan and implement secure access
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plan and implement access reviews in Azure AD identity governance
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plan and implement entitlement packages in Azure AD identity governance
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plan for identity protection
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implement and manage Azure AD Identity Protection
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plan conditional access policies [MS-100]
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implement and manage conditional access policies
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plan and implement access reviews in Azure AD identity governance
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Plan and implement application access
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plan access and authentication to application registrations and Azure AD enterprise applications
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configure application registration in Azure AD
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manage user permissions for application registrations
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manage OAuth application requests in Azure AD, Microsoft Defender for Cloud Apps, and Microsoft 365 Defender
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configure Azure AD Application Proxy
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publish enterprise applications in Azure AD
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plan access and authentication to application registrations and Azure AD enterprise applications
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Plan Microsoft 365 workloads and applications (20—25%)
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Plan and implement Microsoft 365 Apps deployment
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plan for client connectivity to Microsoft 365 workloads
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plan Microsoft 365 App compatibility by using the Readiness Toolkit
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plan for Microsoft 365 Apps updates
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specify initial configuration for Microsoft 365 Apps by using the Microsoft 365 Apps admin center
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implement Microsoft 365 Apps deployment and software downloads
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plan for client connectivity to Microsoft 365 workloads
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Plan and implement Exchange Online deployments
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