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To pass the MS-900: Microsoft 365 Fundamentals exam, you will need to have a strong understanding of the concepts and technologies related to the Microsoft 365 platform. Some of the specific requirements for passing this exam include:
- Knowledge of the different components of Microsoft 365 and how they work together, such as Exchange Online, SharePoint Online, and Skype for Business Online.
- Understanding of the different licensing options available for Microsoft 365 and how to manage them.
- Familiarity with the different management tools available for Microsoft 365, such as the Microsoft 365 admin center and Azure portal.
- Knowledge of how to secure and manage user identities in Microsoft 365, including Azure Active Directory and related technologies.
- Understanding of compliance and data governance in Microsoft 365, including data loss prevention and eDiscovery.
- Knowledge of how to troubleshoot and resolve issues related to Microsoft 365.
- Familiarity with the basic features and functionality of the core applications in Microsoft 365, such as Exchange Online, SharePoint Online, and Skype for Business Online.
It is also recommended that you have a basic understanding of IT concepts and have a general familiarity with Microsoft 365 services, but this exam is designed for IT professionals, IT decision-makers, and IT generalists.
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Describe cloud concepts (10–15%)
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Describe the different types of cloud services available
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Describe the benefits of and considerations for using cloud, hybrid, or onpremises services
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Describe core Microsoft 365 services and concepts (50–55%)
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Describe productivity solutions in Microsoft 365
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Describe the core productivity and teamwork capabilities in Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
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Describe Microsoft 365 Apps including Word, Excel, PowerPoint, Outlook, and OneNote
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Describe work management capabilities in Microsoft 365 including Project, Planner, Bookings, and ToDo (Tasks)
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Describe business class email and calendaring solutions with Microsoft Exchange
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Describe the core productivity and teamwork capabilities in Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
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Describe collaboration solutions in Microsoft 365
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Describe the collaboration capabilities in Microsoft 365 including Microsoft Teams, Teams Phone, Yammer, SharePoint, and Stream
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Describe the collaboration workloads of Microsoft Teams and the value that they provide
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Describe the core employee experience capabilities in Microsoft Viva
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Describe the ways that you can extend Microsoft Teams by using collaborative apps
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Describe the features of Microsoft SharePoint and Microsoft OneDrive that promote collaboration
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Describe how Yammer helps communities connect and grow
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Describe the collaboration capabilities in Microsoft 365 including Microsoft Teams, Teams Phone, Yammer, SharePoint, and Stream
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Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
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Describe the endpoint management capabilities of Microsoft 365 including Microsoft Endpoint Manager (MEM), Windows 365 Cloud PC, and Azure Virtual Desktop
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Compare the capabilities of Windows 365 and Azure Virtual Desktop and when it makes sense to implement either
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Describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
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Identify deployment and servicing methods for Microsoft 365 apps
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Describe the endpoint management capabilities of Microsoft 365 including Microsoft Endpoint Manager (MEM), Windows 365 Cloud PC, and Azure Virtual Desktop
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Describe analytics capabilities in Microsoft 365
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Describe security, compliance, privacy, and trust in Microsoft 365 (15–20%)
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Explain zero-trust security principles for Microsoft 365
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Describe identity and access management solutions in Microsoft 365
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Describe the identity and access management capabilities in Microsoft 365 including Azure Active Directory and Azure Identity
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Describe cloud identity, on-premises identity, and hybrid identity concepts
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Describe the purpose and value of implementing multi-factor authentication (MFA)
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Describe the purpose and value of conditional access
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Describe the identity and access management capabilities in Microsoft 365 including Azure Active Directory and Azure Identity
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Describe threat protection solutions in Microsoft 365
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Describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365, Defender for Identity, and the Microsoft Defender Portal
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Describe Microsoft Secure Score benefits and capabilities
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Describe the most common types of threats against endpoints, applications, and identities
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Describe how Microsoft addresses the most common threats
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Describe how threat mitigation can be automated with artificial intelligence by using Microsoft 365 and Azure Sentinel
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Describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365, Defender for Identity, and the Microsoft Defender Portal
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Describe trust, privacy, and compliance solutions in Microsoft 365
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Describe compliance solutions in Microsoft 365
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Identify differences between the Service Trust portal and Compliance Manager
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Describe how Microsoft supports data residency to ensure regulatory compliance
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Describe information protection and governance options including data loss prevention (DLP) classification labels
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Describe Compliance Manager, Compliance Scores, and the benefits that they can provide to an organization
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Describe insider risk management solutions to protect against internal threats
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Describe auditing and eDiscovery solutions
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Describe privacy management concepts
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Describe Microsoft’s privacy principles [MS-900]
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Describe compliance solutions in Microsoft 365
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Describe Microsoft 365 pricing and support (10–15%)
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Plan, predict, and compare pricing
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Identify licensing options available in Microsoft 365
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Describe the Microsoft 365 service lifecycle
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Describe support offerings for Microsoft 365 services
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Describe how to create a support request for Microsoft 365 services
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Describe service level agreements (SLAs) concepts including uptime principles, service credits for refunds, SLA tiers, roles, and responsibilities
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Determine service health status by using the Microsoft 365 dashboard or the tenant dashboard
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Describe how organizations can communicate with Microsoft about product and service improvements
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Describe how to create a support request for Microsoft 365 services
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